DOBRODOŠLI

Was your Air Serbia flight delayed or cancelled?

You may be entitled to compensation of up to €600 per passenger.

No upfront payment and no hidden fees

Our legal team handles the process

Case assessment

Direct communication

Submit your compensation claim

Specialized in passenger rights

Helping passengers claim compensation from airlines

When may you be entitled to compensation?

Ako ste imali problem sa Air Serbia letom, proverite da li postoji osnov za ostvarivanje novčane naknade.

Cancelled flight

Your flight was cancelled and you were not notified in time or were not offered an appropriate alternative.

Check your case

Flight delay

You arrived at your final destination with a significant delay.

Check your case

Denied boarding

You had a valid ticket and reservation but were not allowed to board the flight.

Check your case

Baggage problem

Your baggage was lost, damaged or delivered late.

Check your case

Financial compensation

How much could you receive?

For flight delays and cancellations, the potential compensation depends on the flight distance and the circumstances of your individual case.

Do 1.500 km 250 € potential compensation

1.500 – 3.500 km 400 € potential compensation

Preko 3.500 km 600 € potential compensation

* The amount and eligibility for compensation depend on the circumstances of the individual case.

A simple process

How does it work?

You provide the flight information. Our legal team handles the process from there.

Submit your information

Complete the form and provide the documents you have.

We assess your case

We review the circumstances of your flight and determine whether you may have a valid claim.

We handle the process

If there is a valid basis for a claim, our legal team handles further communication and the process.

Receive your compensation

Our goal is to help you obtain the compensation you may be entitled to.

Did you have a problem with an Air Serbia flight?

You do not have to deal with the airline on your own. Check your case.

Check your case

Why work with us?

You do not have to handle the problem alone

Specialized in passenger rights

Experience in disputes with airlines

No hidden fees

Fast case assessment

Support throughout the process

Did you have a problem with an Air Serbia flight?

A flight delay, cancellation, denied boarding or baggage problem sa prtljagom may provide grounds for a compensation claim.

You do not have to study the regulations yourself or exchange a large number of messages with the airline.

Air Serbia – flight delay
Air Serbia – cancelled flight
Air Serbia – denied boarding
Air Serbia – lost or damaged baggage

Submit your information

Frequently asked questions

Can I receive compensation if I was given a new flight?

It is possible. Being rebooked or rerouted to another flight does not automatically mean that you are not entitled to compensation. It is necessary to assess the circumstances of the individual case.

Can I receive compensation if I received a ticket refund?

A refund of the airline ticket price and potential compensation for a cancellation or delay are not necessarily the same thing. It is necessary to assess the individual case.

How much could I receive?

Depending on the circumstances of the individual case and the flight distance, potential compensation may be €250, €400 or €600.

What if the flight was delayed due to bad weather?

Certain circumstances may affect your eligibility for compensation. Each case is therefore assessed individually.

What do I need to send?

It is recommended that you send your flight details, ticket, boarding pass and any other documents you have. If you do not have all the documents, send the basic information so that your case can still be assessed.

Do not give up your rights

Check whether you may have a valid claim for compensation.

Check your case